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Cookies Policy

This Cookies Policy explains how Lucky Wins Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.

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What cookies are

Cookies are small text files or similar pieces of information that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide features that may make browsing easier. Some cookies are placed by the website you are visiting, while others may be placed by service providers that support website functionality.

On this page

Lucky Wins Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other online identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies generally.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be connected with other information held about you. Where this occurs, the information may be treated as personal information under applicable privacy laws.

The cookies used on the website may change over time as website features, security measures, analytics services and legal requirements change. This policy is intended to explain the general categories of cookies that may be used rather than provide an unchanging list of every individual cookie.

Why we use cookies

Cookies may be used for several purposes. Some are necessary for the website to operate, while others help us understand how visitors use the website or allow us to provide more relevant content. The specific cookies available to you may depend on the pages you visit, the device you use and the choices you make.

Strictly necessary cookies

These cookies support essential functions and may be required for the website to work as expected. They can help with account access, session management, security, fraud prevention, navigation and the delivery of requested services. Because these cookies support core functions, disabling them may affect your ability to use parts of the website.

Preference and functionality cookies

These cookies remember choices or settings so that the website can respond more consistently to you. For example, they may support language or display preferences, remember certain selections, or help maintain settings during a visit. They are intended to improve convenience and do not necessarily remain on your device for the same length of time.

Analytics and performance cookies

These cookies help us understand how the website is used, such as which pages are visited, how users move through the site and whether pages or features are working properly. The information may be used in an aggregated or statistical form to monitor performance, identify technical issues and improve the website. Analytics information may be collected by us or by providers acting on our behalf.

Marketing and advertising cookies

Where used and permitted, these cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content or deliver content that is more relevant to your interests. Marketing cookies may involve third-party services. You may be able to refuse these cookies through the cookie preference tool or your browser settings.

Cookies, accounts and responsible use

Cookies can support account and website functions, but they do not change your responsibility to keep your login details secure or to use the website lawfully. You should not share account credentials with another person. If you use a shared or public device, you should sign out when you finish and consider clearing browsing data so that another person cannot access your session.

Some cookies may help us recognise a returning device or maintain a secure session. They are not a guarantee that an account is secure, and they do not replace other security controls. We may use information from cookies and related technologies together with other information to help protect the website, investigate unusual activity and support the integrity of account and gambling services.

The website is intended for eligible users in accordance with applicable laws and the terms that govern access to the service. Cookies do not confirm your age, identity, location or eligibility. Any verification requirements, account controls and responsible gambling measures continue to apply regardless of your cookie settings.

If you block or delete certain cookies, some account, security or website functions may not operate correctly. This may include preferences being forgotten, pages not loading as intended, or a session ending sooner than expected. You can usually change your settings later, although a new preference may need to be saved on each device or browser you use.

Third-party services, privacy and updates

Some website features may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to support hosting, security, payment-related functions, analytics, customer support, advertising or other services. Their use of information may be governed by their own privacy notices and terms. We encourage you to review those notices where relevant.

Information collected through cookies may include an internet protocol address, device or browser information, approximate location, pages viewed, links selected, session information and technical details about how the website is used. The types of information collected depend on the technology involved and the settings applied. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

We take reasonable steps to use information collected through cookies for legitimate business, operational, security, service improvement or marketing purposes, where permitted. We do not intend for cookie information to override your legal rights or any choices you have made through available preference tools. Some information may be retained for as long as reasonably necessary for the relevant purpose or as required by law.

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal obligations or our practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review the policy periodically, particularly if you change devices or browser settings.

If you have a question about this Cookies Policy or how cookies are used, you may contact Lucky Wins Casino through the contact or support channel made available on the website. Please do not include unnecessary sensitive information in a general enquiry. For information about access, correction, handling or other privacy matters, refer to the Privacy Policy.